Prior to 5.2 we only supported Black & White Multi-page TIFFs), it is HIGHLY recommended that customers only use Black and White (1 Bit Per Pixel) Multi-page TIFFs that are 300 DPI (dots per inch).
While color, grayscale and black and white Multi-page tiff files are all supported by the DropPoint Processing service (in 5.2 Only. That is because the DropPoint Processing Service has the ability to watch a network file folder for incoming ScanLater and ScanFirst/Workflow stacks. However, any scanner (including network scanners such as the Fujitsu ScanSnap N1800) can theoretically be used with PaperSave for the purposes of scanning in ScanLater and ScanFirst/ Workflow stacks as long as that scanner can scan the stack as a Multi-Page TIFF file and direct the stack to a network file folder. We HIGHLY recommend the use of a Fujitsu Scanner with Image Processing Software such as Kofax VRS or PaperStream IP (both bundled with the Fujitsu free of cost) for maximum image quality at Black and White + 300 DPI (the recommended scanning setting for use with PaperSave).
Please remember that using PaperSave Scan is the best and recommended way to scan into ScanLater and ScanFirst / Workflow as it allows for quality checks and scan stack manipulation prior to processing. Scanning into the Add Document window for ScanNow and or PaperSave Scan for ScanLater/ScanFirst into Workflow does require a TWAIN compatible scanner which is connected to a computer that is running the Add Document window and or PaperSave Scan.
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